Refund / Return Policy
We invest a great deal of love and care in the making of each DRI piece. As a company policy we do not provide refunds on any product sold. Once the DRI pieces are sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met). If for some reason, you are unsure of the size or we’ve missed a spot and you’d like to exchange them, you can write to us at email@example.com and someone from our customer care team will contact you within 1-2 business days and will guide you through the process of returning and exchanging the pieces. They may request for further information/photographs to assess your return request. Please do assist them.
- If a piece is exchanged once, it cannot be exchanged the second time.
- Please note that not all products are eligible for exchange. All made to order products are non returnable and non exchangeable. In order to maintain fairness to our artisans and craftsmen, as well as keep our prices fair, many items are "Final Sale." Please make it a point to understand which products are eligible for returns before purchasing.
- All products bought on sale are not acceptable for exchange.