FAQs

  • How do I place an order?
    •

    -Select the size of the product you wish to buy

    -Add the product to your shopping bag by clicking on “Add to Bag”

    -Go to your shopping bag and click on “Go to Checkout”

    -Provide your Shipping and Billing Address

    -Select the payment method by clicking on “Prepaid” or “Cash on Delivery”

    -Confirm payment and your order will be placed

  • Do I need to create an account to place an order? 
    •

    No, it’s not necessary to create an account if you wish to place an order. You can just simply provide your shipping and billing address, select the payment method and place an order.

  • Why have I not received my order yet?
    •

    In rare situations, orders may get delayed sometimes due to courier or shipment issues. We will keep you updated through calls or emails on the status of your orders. You can also call or email us to check on your orders.

  • Do I need to pay any delivery or courier charges for my order?
    •

    No, there is no courier or delivery charge applicable on your orders. We have free shipping for all orders placed on www.dribyhimadri.net

  • How can I track my order? 
    •

    We will send you tracking details once your order is shipped from our warehouse. You can go to the courier partner’s website and track your order with the AWB no.

  • How do I return my product? 
    •

    We do not offer any return on our products. In case the piece is defective, you receive the wrong product or there is a size issue, we will send you the correct order or issue a store credit which you can use within 3 months to make a different purchase.

  • How do I cancel my order?
    •

    Just email us at dribyhimadri@gmail.com with the reason for cancellation and we will cancel the order for you. If your order has been already shipped then cancellation will not be possible. 

  • How can I figure out the correct size for me?
    •

    You can refer to our size chart which is available on the product page.

  • Size is not available now, how long do I need to wait?
    •

    We cannot provide any specific timeline as to when the size will be available. You can add the product to your wishlist by clicking on the button next to Add to Bag. We will notify you if the size is available in future.

  • How do I pay for my order?
    •

    There are multiples ways you can pay for your order

  • Credit Card
    •
  • Debit Card
    •
  • Net Banking
    •
  • UPI


  • Is it safe to place an order with my credit/debit card?
    •

    Yes, all our payments are secured by RazorPay. Any details provided by you during the transaction are completely safe with us. Please refer to our Privacy Policy to know more.

  • There was a payment failure while placing my order, what should I do?
    •

    If the amount has been deducted from your bank account then we would request you to wait for 24 hours as it’s usually credited back to your account. If you do not receive the amount, email us at care@dribyhimadri with your bank account statement and we will help you further.

  • Do you ship internationally?
    •

    No, currently we do not have the facility to ship products internationally.

  • Delivery is not available at my address, what should I do?
    •

    We would request you to check again after some days as we are trying to add more pin codes to our deliverable address list.